Shipping policy

Shipping Policy — LoveItWet.com

Last updated: 09-25-2025

Where we ship

  • United States (contiguous 48): Full service.
  • Alaska & Hawaii: USPS Priority Mail.
  • U.S. Territories: Puerto Rico (PR), U.S. Virgin Islands (VI), Guam (GU), American Samoa (AS), Northern Mariana Islands (MP) — USPS only.
  • APO/FPO/DPO & PO Boxes: USPS only.
  • Freely Associated States: Marshall Islands (MH), Micronesia/FSM (FM), Palau (PW) — USPS only.
  • International (select): Canada, United Kingdom, most EU countries, Switzerland, Norway, Iceland, Australia, New Zealand, Japan, South Korea, Hong Kong, Taiwan, Israel, Singapore.

Free shipping (U.S.)

Orders $75+ ship free via USPS Ground Advantage to the contiguous United States.

Processing time

Orders ship within 1–2 business days. Express orders placed by 12:00 pm PT usually ship the same day.

Delivery options

  • Contiguous U.S.: Economy — USPS Ground Advantage (3–7 business days); Standard — UPS Ground (1–5 business days, no PO Boxes); Expedited — UPS 2nd Day Air; Express — UPS Next Day Air Saver.
  • AK & HI: USPS Priority Mail.
  • U.S. Territories: USPS Ground Advantage / USPS Priority Mail.
  • APO/FPO/DPO & PO Boxes: USPS First-Class (≤15.99 oz) or USPS Priority.
  • FAS (MH/FM/PW): USPS Priority Mail (or USPS Priority Mail International where required).
  • International Tier-1: USPS First-Class Package International (≤4 lb) and USPS Priority Mail International; UPS Worldwide options may appear.

Transit times are carrier estimates and exclude processing time.

Discreet packaging

Plain packaging with neutral item descriptions.

Duties & taxes (international)

Delivered Duties Unpaid (DDU). Any duties/taxes are collected by your country at delivery.

Tracking

A tracking link is emailed when your order ships.

Address issues & undeliverable packages

Returned/refused/invalid-address: we can reship (additional postage) or refund the merchandise minus outbound/return shipping when received in sellable condition.

Order changes/cancellations

Email info@loveitwet.com ASAP with your order number.

Lost or damaged shipments

  • Damaged: Keep packaging and photos; contact us within 7 days.
  • Lost/no movement: Contact us if no scans for 7+ days (U.S.) or 14+ days (international).